University
Hospitals

DIGITAL STRATEGY
USER EXPERIENCE (UX)
SITECORE CMS
TYPE: EMPLOYMENT
YEAR: 2016
UH is a leading health care system that provides quality health care at locations across northeast Ohio.

The organization sought to lead the U.S. healthcare industry in creating a frictionless digital experience for patients that included a redesigned mobile- and patient-first website.

My team developed a three-year strategy and initiated UX planning for the website, including the creation and execution of focus groups, wireframing, prototyping, and usability studies.
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